IT Support & Software Engineering — Netherlands

IT support that can also read the code.

I spent a year on the help desk keeping a 150-person office running, then three years building web and mobile apps in React, Node.js and Ruby on Rails. Now I'm in the Netherlands, looking for an IT role where both halves get used.

Available now Full Dutch work rights English native · Dutch A1 Network+ in progress

Email me Download CV (PDF) GitHub

What I do

Two sides, one person

Keep people working

Tier 1 and Tier 2 support: triaging a busy queue, fixing hardware and software issues at the desk, setting up devices for new starters, and training the technicians who come in after me. I travelled between offices to run onboarding when it needed doing.

Deskside support Ticket triage Hardware Onboarding End-user training

Build the thing

Full-stack work across React and React Native on the front, Node.js, Express and Ruby on Rails on the back. I've shipped a cross-platform mobile app, helped design a microservices split, and written the test suites that cut our bug count by a quarter.

React React Native TypeScript Node.js Rails SQL Jest Git

Where I've worked

2020 — now

Feb 2026 — now

Warehouse Associate Bidfood, Netherlands

Paying the bills after relocating while I study for Network+ and apply for IT roles. Day-to-day Dutch with the team, which is doing more for my language than the textbook is.

Current

Apr — Aug 2025

Software Engineer Wavefinder — Remote

Built the company's mobile app in React Native for iOS and Android from one codebase, working directly with designers on the interface and shipping in two-week Scrum cycles.

Completed

Apr 2023 — Apr 2025

Software Engineer UnitedHealthcare — Remote

Developed a RESTful API in Node.js and Express for third-party integrations, contributed to a microservices redesign, and built Jest test suites that cut reported bugs by 25%.

Completed

Oct 2022 — Apr 2023

Software Engineering Intern Antra — Remote

Helped build a custom CSS framework for React applications to keep the interface consistent as the design system grew.

Completed

Apr — Oct 2021

Deskside Support Technician, Tier 2 Leidos — Baltimore, USA

Deskside IT for an office of 150+ people. Took on travel to other cities to run IT onboarding and device setup for new employees.

Completed

Aug 2020 — Apr 2021

Help Desk Technician, Tier 1 Black Turtle (Leidos) — Baltimore, USA

High-volume end-user support through peak hours, plus training and mentoring the technicians joining the team.

Completed

Things I've built

Code on GitHub

Full-stack Rails + React app

A Ruby on Rails API with a React client, built over 92 commits as a capstone project — models, routes, seeded database and a component-based front end talking to it.

RailsReactSQL

View repo →